Your Florida IT department — without the IT department.
We keep the computers, phones, network, email and security of Florida medical practices, law firms, real estate offices and small businesses running — remotely, for one predictable monthly price.
Just need one thing fixed? Book remote or onsite service à la carte →
- Plans from $300/month, priced by users — not devices
- 1-business-hour response, Monday–Friday
- JumpCloud MSP partner · HIPAA-trained team
Platforms we manage and partner with
The tools, checks and people behind your IT
Enterprise-grade tools, a daily routine that catches problems early, and a team trained for offices that handle sensitive information.
JumpCloud MSP partner
We’re a partner in JumpCloud’s MSP program and deliver everything the JumpCloud platform offers, fully managed: cloud directory, single sign-on, multi-factor authentication, password manager, device management, patching, remote access and same-day access shut-off when someone leaves.
Every device, one console
We support Windows PCs, Macs, Linux computers, iPhones, iPads and Android phones and tablets side by side. Apple devices are enrolled through Apple Business (formerly Apple Business Manager), so new devices set themselves up with your apps and security settings right out of the box.
Daily system checks
Every client, every plan: our team reviews monitoring, backups, security alerts and updates every business day — so problems get fixed before they turn into downtime.
Cybersecurity built in
Endpoint protection, email security, multi-factor sign-in, dark web monitoring, backups and security reviews — available on every plan and layered the way insurers and regulators expect.
HIPAA-trained team
Every staff member earns a 360training HIPAA certification within 90 days of joining, and we sign a Business Associate Agreement with medical clients.
Training for your staff
Security awareness training and phishing tests, plus how-to sessions on Microsoft 365, Apple devices and the tools your team uses every day.
Everything your office needs to keep working
One team watches, fixes and secures your technology so you can focus on patients, clients and closings.
Remote help desk
Fast, friendly supportCall, email or open a ticket in the client portal. A technician connects securely and fixes the problem while you watch.
Learn moreMonitoring & updates
Every device, every dayWe watch every computer and server and install Windows, Mac and app updates on a schedule that doesn’t interrupt work.
Learn moreIdentity & MDM
Powered by JumpCloudOne login per person, single sign-on, MFA, a team password manager and full device management for Windows, Mac, Linux, iOS and Android.
Learn moreCybersecurity
Layered protectionEndpoint detection and response, email security, dark web monitoring and staff training — the way insurers and regulators expect.
Learn moreBackup & recovery
Tested, not hoped forAutomatic cloud backups of computers, servers and Microsoft 365, with restore tests so you know the backup actually works.
Learn moreNetwork & Microsoft 365
Set up rightFirewalls, switches and Wi‑Fi patched and monitored, plus email, Teams, OneDrive and SharePoint managed for you.
Learn moreBuilt for offices that can’t afford downtime — or a data breach
Medical practices
EHR, imaging and front-desk systems kept running, with patient data protected under HIPAA.
Learn more →Law firms
Confidential case files, secure email and e-filing that works when deadlines hit.
Learn more →Real estate
Stop wire-fraud email scams and secure agent phones, tablets and transaction files.
Learn more →Small businesses
Accounting, retail, contractors, nonprofits — enterprise-grade IT at a small-business price.
Learn more →Stop paying for IT only when it breaks
| Break-fix IT | Service Your Devices | |
|---|---|---|
| Cost | Surprise hourly bills | One predictable monthly price |
| Approach | Wait for something to break | Daily checks catch problems early |
| Security | Whatever’s already installed | Layered cybersecurity on every plan |
| Response | When a tech is free | Within 1 business hour, M–F |
| Records | Little or none | Every ticket and device in your portal |
What you can count on
- 1-business-hour response to every support request, Monday–Friday. After-hours emergency support is available.
- Daily system checks on every client’s monitoring, backups, security alerts and updates.
- No surprise bills. Your plan and any project work are quoted in writing before work starts.
- HIPAA-ready: staff earn a 360training HIPAA certification within 90 days, and we sign BAAs with medical clients.
- Real technicians from a Florida company — remote first, onsite anywhere in Florida when needed.
Up and running in about two weeks
Free assessment
We review your devices, network, backups, accounts and security, and learn how your office works.
Clear proposal
You get a written report, a recommended plan and a fixed monthly price — no long sales pitch.
Onboarding
We install our monitoring agent, document your systems, fix urgent issues and take over vendor contacts.
Ongoing care
Help desk, monitoring, updates and security every day, with regular reviews and onsite visits when needed.
Simple monthly plans
Plans start at a flat monthly price and scale by the number of users — not devices. A user’s computers, phones and tablets are all covered; printers are the only devices priced separately. Every plan is customizable, and your price is confirmed in writing after your free assessment.
Basic
Essential remote support for a small office.
- Daily system checks
- Remote help desk — business hours
- Windows, Apple, Android & Linux device support
- Monitoring & automatic updates
- Antivirus managed and checked
- Microsoft 365 / Google user management
- Password resets & account lockouts
- Monthly health report
- Network & backup monitoring
- Quarterly IT review
Standard
Full remote IT department for a growing business.
- Everything in Basic
- Priority response
- Network monitoring (firewall, switches, Wi‑Fi)
- Backup monitoring & restore tests
- Multi-factor authentication rollout
- New & departing employee setups
- Vendor & software management
- Quarterly IT review
Remote MSP, explained in plain English
What a managed service provider does, how remote support works, what it costs compared with break-fix or hiring in-house, and the honest pros and cons — so you can decide what’s right for your office.
Read the MSP guideCommon questions
How fast do you respond?
We respond to every support request within 1 business hour, Monday–Friday. Emergency after-hours support is available at $250/hour.
How are plans priced?
By users, not devices. Plans start at a flat monthly price that scales with your number of users, and each user’s computers, phones and tablets — Windows, Apple or Android — are covered. Printers are the only devices priced separately. Every plan is customizable: add or remove services so you only pay for what your office needs.
Do you support Macs and iPhones?
Yes. We support Windows, Mac, Linux, iPhone, iPad and Android devices. Apple devices are enrolled through Apple Business (formerly Apple Business Manager), and all users and devices are managed in JumpCloud, where we’re an MSP partner.
Is your team trained on HIPAA?
Yes. Every staff member earns a 360training HIPAA certification within 90 days of joining. We also sign a Business Associate Agreement before accessing systems that hold patient information.
Do you only work remotely?
Most support is remote — it’s faster and keeps your costs down. We also offer scheduled onsite service anywhere in Florida for hardware installs, network work, office moves and problems that can’t be solved remotely. Onsite time is billed at $150/hour.
Can you work with our existing software and vendors?
Yes. We support practice-management, EHR, legal, accounting and real estate platforms and work directly with those vendors on your behalf so you don’t have to sit on hold.
Will you sign a HIPAA Business Associate Agreement?
Yes. Before we access any system that stores patient information, we sign a Business Associate Agreement (BAA) with your practice.
Is there a long-term contract?
Plan terms are spelled out in your service agreement before you sign, including how to cancel. Ask during your assessment and we’ll walk you through it.
How do I get help once I’m a client?
Call (772) 356-0155, email support@serviceyourdevices.com, or open a ticket in the client portal, where you can also track tickets, see your devices and download documents.
Find out where your IT stands — free.
We review your computers, network, backups and security, then give you a plain-English report and a fixed monthly price.