Managed IT services
Everything below is delivered remotely by our technicians, backed by scheduled onsite visits anywhere in Florida when hands-on work is needed.
Help desk & user support
Unlimited remote help for your plan’s users during business hours: printers, email, software, slow computers, passwords and “it just stopped working.”
Monitoring & patch management
A lightweight agent on each computer and server reports health 24/7. We install operating-system and application updates on a schedule and track failures.
Endpoint security (EDR)
Next-generation antivirus with detection and response that can isolate an infected computer before ransomware spreads.
Identity & MFA
Multi-factor sign-in, secure password practices and same-day account shut-off when an employee leaves.
Email security
Filtering for phishing, spoofed senders and malicious attachments — the most common way offices get breached.
Staff training
Security awareness training and simulated phishing tests, plus how-to training on Microsoft 365, Apple devices and everyday tools so your team works safely and confidently.
Backup & disaster recovery
Encrypted cloud backup for computers, servers and Microsoft 365, plus a written plan for getting back to work after a disaster or ransomware attack.
Network management
Firewall, switch and Wi‑Fi configuration, updates and monitoring, with secure remote access for staff working from home.
Servers & cloud
Management of on-site servers, NAS storage and cloud servers in Microsoft Azure.
Apple device management
Macs, iPhones and iPads enrolled through Apple Business (formerly Apple Business Manager) for zero-touch setup, with apps, updates and security settings managed alongside your Windows PCs.
Identity & device management with JumpCloud
As a JumpCloud MSP partner, we provide every service the JumpCloud platform supports — identity, access, device management and visibility — managed for you. See the full list.
Daily system checks
Every business day we review each client’s monitoring alerts, backup results, security events and pending updates, and act on anything that needs attention.
Microsoft 365 administration
Licensing, mailboxes, Teams, SharePoint and OneDrive, permissions and sharing settings done right.
IT planning & vendor management
Hardware lifecycle and budget planning, quarterly reviews, and we deal with your internet, phone and software vendors for you.
Documentation & compliance support
Network diagrams, asset lists, passwords stored securely, written IT policies and the records you need for HIPAA, insurers and audits.
Everything JumpCloud does — managed by us
We offer every service the JumpCloud platform supports. You get one login for your team, every device under management and a clear record of who has access to what — without having to run any of it yourself.
Identity & access
- Cloud directory — one account per person
- Single sign-on (SAML and OIDC apps)
- Multi-factor authentication
- Conditional access policies
- Password manager for your team
- Privileged access management
- Cloud LDAP and Cloud RADIUS (secure Wi‑Fi and VPN sign-in)
- Onboarding and offboarding, including HR system sync
Device management (MDM)
- Windows, Mac and Linux computers
- iPhone and iPad, with Apple Business zero-touch setup and app deployment
- Android phones and tablets (Android Enterprise)
- Patch management for operating systems and apps
- Remote access for support sessions
- Security policies, encryption and remote lock or wipe
- Asset inventory and device health
Visibility & compliance
- Sign-in and access activity logs
- SaaS app discovery — find the apps your staff use, including AI tools
- SaaS access control and spend review
- Automated workflows
- Reports that support HIPAA, PCI and cyber-insurance reviews
Feature availability depends on the JumpCloud package included in your plan.
One-time projects
Available to plan clients and non-plan clients.
Risk assessments & IT audits
A full review of your security, devices, accounts and backups with a prioritized fix list. $275.
New computers & servers
Purchase guidance, setup, data transfer and deployment. Workstations $150 each; servers from $750.
Office moves & new offices
Network design, cabling coordination, internet setup and moving equipment with minimal downtime. Custom quote.
Find out where your IT stands — free.
We review your computers, network, backups and security, then give you a plain-English report and a fixed monthly price.