IT support for the way your office works
We focus on offices that handle sensitive information and can’t afford to be down: medical practices, law firms, real estate brokerages and small businesses of every kind.
Medical practices
Physician, dental, chiropractic, therapy and specialty practices depend on EHR, imaging, e-prescribing and front-desk systems working every minute the office is open.
Common problems we fix
- EHR or practice-management software slow or disconnecting
- Shared logins and no record of who accessed patient data
- Old computers that no longer get security updates
- No tested backup if ransomware hits
- Front-desk scanners, label printers and card readers acting up
How we help
- We sign a HIPAA Business Associate Agreement before accessing systems with patient information
- Every staff member earns a 360training HIPAA certification within 90 days of joining
- Unique logins, MFA and automatic screen locks
- Encrypted, tested backups and a recovery plan
- Security risk assessment and written policies (Premium)
- We work with your EHR vendor so you don’t have to
Law firms
Solo practitioners and small firms need case files, email, e-filing, billing and practice-management software to be available — and confidential.
Common problems we fix
- Client files spread across personal laptops and email
- Phishing emails pretending to be courts, clients or opposing counsel
- No control over files shared through personal cloud accounts
- Lost or stolen laptops with unencrypted case files
- Practice-management and document software problems
How we help
- Encrypted laptops, MFA and secure remote access
- Email security tuned for impersonation and invoice fraud
- Firm-controlled Microsoft 365 / SharePoint storage with proper sharing permissions
- Documented security controls you can show clients and insurers
- Confidentiality terms in our service agreement
Real estate
Brokerages, title-adjacent offices and property managers move money and sensitive documents every day — which makes them a top target for email scams.
Common problems we fix
- Fake “updated wiring instructions” sent from look-alike or hacked email accounts
- Agents using personal devices and shared passwords
- Transaction files scattered across email and phones
- No way to cut off a departing agent’s access quickly
- Office Wi‑Fi shared by guests and business systems
How we help
- Email security plus MFA on every mailbox
- Mobile device management for agent phones and tablets
- Same-day onboarding and offboarding of agents
- Separate guest Wi‑Fi and secure office network
- Staff training on wire-fraud red flags
Small businesses
Accounting and insurance offices, contractors, retail shops, nonprofits, churches and service businesses — if your team relies on computers, we can support it.
Common problems we fix
- One “tech-savvy” employee doing IT on top of their real job
- Paying for emergency repairs instead of preventing problems
- Outdated equipment and no budget plan
- Unclear who has the passwords to the website, domain and Wi‑Fi
- No backups for QuickBooks, shared files or email
How we help
- A predictable monthly plan instead of surprise repair bills
- Hardware budgets and replacement schedules
- Passwords, domains and accounts documented and secured
- Backups for files, accounting data and Microsoft 365
- A single number to call for any technology problem
Compliance notes are general information, not legal advice. Talk to your attorney or compliance advisor about your specific obligations.
Find out where your IT stands — free.
We review your computers, network, backups and security, then give you a plain-English report and a fixed monthly price.